Service

1. Does the PGI sales department meet your needs for information and product availability?
Yes     No     Needs Improvement     Comments:

0 / 1024 chars

2. Is our sales staff helpful and courteous?
Yes     No     Needs Improvement     Comments:

0 / 1024 chars

3. Does our delivery schedule meet your needs?
Yes     No     Needs Improvement     Comments:

0 / 1024 chars

4. Are our drivers helpful and courteous?
Yes     No     Needs Improvement     Comments:

0 / 1024 chars

5. Does our catalog meet your needs?
Yes     No     Needs Improvement     Comments:

0 / 1024 chars

Product

6. Does PGI usually have the product you are looking for?

Annuals:
Yes     No     Needs Improvement     Comments:

0 / 1024 chars

Perennials:
Yes     No     Needs Improvement     Comments:

0 / 1024 chars

Poinsettias:
Yes     No     Needs Improvement     Comments:

0 / 1024 chars

Versa Plugs:
Yes     No     Needs Improvement     Comments:

0 / 1024 chars

Nursery:
Yes     No     Needs Improvement     Comments:

0 / 1024 chars

7. Does the product arrive in good condition?
Yes     No     Needs Improvement     Comments:

0 / 1024 chars

8. Are the products you need available when you need them?
Yes     No     Needs Improvement     Comments:

0 / 1024 chars

9. What new varieties would you like to suggest?

0 / 1024 chars

10. Are you familiar with “branded� products such as “Proven Winners� or “Simply Beautiful?�
Yes     No     Need More Information

11. Should PGI carry more branded products like “Proven Winners,� “Simply Beautiful� or any others?
Yes     No     Other brands you would like to see:

0 / 1024 chars

12. Are you familiar with our Versa Plug program?
Yes     No     Need More Information

13. Should PGI use more environmentally friendly products like Elle pots or rice pots?
Yes     No     Comments:

0 / 1024 chars

14. Would you be willing to pay more for environmentally friendly containers?
Yes     No     Comments:

0 / 1024 chars

Ordering

15. How do you prefer to order?
Phone     Fax     Internet

16. How do you prefer to be contacted?
Phone     Fax     Internet

17. Do you have high speed internet?
Yes     No

18. Are PGI’s availability sheets easy to read and understand?
Yes     No     Needs Improvement     Comments:

0 / 1024 chars

19. Does the PGI website meet your needs?
Yes     No     Needs Improvement     Comments:

0 / 1024 chars

20. Is ordering on the website easy?
Yes     No     Needs Improvement     Comments:

0 / 1024 chars

21. Are PGI’s prices competitive with other suppliers?
Yes     No     Needs Improvement     Comments:

0 / 1024 chars

22. Are you able to get through on our phone lines when you need to?
Yes     No     Needs Improvement     Comments:

0 / 1024 chars

23. Are your calls handled promptly and professionally?
Yes     No     Needs Improvement     Comments:

0 / 1024 chars

Performance

24. How would you rate PGI’s performance overall?
Poor     1     2     3     4     5     Great     Additional Comments:

0 / 1024 chars

25. Would you like a member of our sales staff or management team to contact you regarding any other issues?
Yes     No

General Comments

0 / 1024 chars

Contact Information (optional)

Please help us keep your contact information up to date.

Business name
Billing Address
City
State	Select State: Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware D.C. Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming NOT IN USA
Zipcode
Owner
Principle Contact
Phone
Cell Phone
Fax
Email